Frequently Asked Questions

Yes. Even though all online orders are encrypted with the latest technology and sent through a triple secure server using SSL technology to prevent information from being intercepted, we do understand that some of our customers prefer a more personal shopping experience.

Please ensure your “cookies� are turned on.

If you are still reluctant to order via the Internet, we love talking with our customers and are here to help in any way that we can. You may order over the phone by calling toll-free 866-523-9727.

How soon will I get my order?

All orders for in-stock merchandise will be processed and shipped within 3 business days. Occasionally we will get backed up and orders will go out within 5 business days. Orders received for merchandise that is made-when-ordered usually ship within 10 business days. We try very hard to keep that from happening. We know that you are very anxious to get your order.

Do you sell wholesale?

We do offer wholesale pricing on merchandise to businesses with a valid resale tax certificate. Please see the Wholesale Inquiry section of our website.

Do you have catalogs?

We're sorry, but we do not have a printed catalog. Our inventory changes so much because we’re entering new products all the time that a catalog would be out-of-date almost as soon as it was printed.

Why was my credit card charged before I got the merchandise?

We offer the largest selection of golf products anywhere on the web. Many of our items are custom made, when ordered, others are shipped from several distribution points across the United States. Depending on where you live it may take several days for delivery. If your order hasn't arrived in 10 business days, please email or call (540-984-3384) us.

How Do I Return Merchandise?

Unused items in new condition and in original packaging only may be returned for full credit within 14 days of purchase, excluding shipping and handling charges. Please contact us at 1-866-LADY-PAR with an order number and reason for the return before shipping the item back. All returns must have an assigned Return Authorization number clearly written on the outside label to be accepted. It is recommended that you insure the item before returning it.

How can I join your mailing list?

We take spamming seriously. None of us here at Bogeys and Birdies is able to add your name to our mailing list. Only you, our customer can do that directly from our website. We use a double opt-in method so please follow the directions to ensure your name will be placed on our mailing list. You can “opt out� at any time.

Do you sell or rent your mailing list?

We do not sell, rent or share or customer's information with anyone. We respect your right to privacy.

Is it safe to enter our credit card information in the shopping cart?

Your information is encrypted using the latest technology. Other than Fran Romeo, the owner, no one has access to your credit card information.

Why was my credit card charged before I got the merchandise?

When you shop on the Internet, during checkout your credit card is automatically charged for your purchases.

Do you have an Affiliate Program?

Yes, we have an affiliate program. Click here to learn more.

Are you environmentally friendly?

Yes, when possible, we recycle our shipping boxes.